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Sheraton Springfield Monarch Place Hotel
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Address
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1 Boland Way, Springfield, Agawam |
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Phone
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(413) 781-1010 |
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Fax
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Postcode
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Listing review
I spent a week here while working in town.. on the second day here , came back to my room after working 14 hours or so , to find a voice mail from the front desk telling me that my truck was parked in the owner of the hotels spot, and was going to be towed...(did I mention that the "VALET" had taken my truck two days eariler!!)..after a very nervous phone call to the front desk, and a 45 minute wait for a call back , I was told that my truck was all set...
Another problem with the hotel seems to be room keys, on TWO occasions during a 7 night stay, I was suprised to find my room key NOT working , and after a trip down to the lobby and was given a new key and was told "you're all set " after showing a picture ID. (you would think after the first time they would remember me)
All in all I would say there is some CONFUSION at the Springfield Sheraton!
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